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State Long-Term Care Ombudsman
Division of Aging Services
Long-Term Care Ombudsman (LTCO) Section
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| Job
Description |
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The Georgia Department
of Human Resources, Division
of Aging Services (DAS) is seeking qualified candidates for
the position of State
Long-Term Care Ombudsman to serve as the
State Long-Term Care Ombudsman for the State of Georgia. |
The State Long-Term Care
Ombudsman, through staff, volunteers and the Aging Network must
assure that the following occurs:
1) identification, investigation, and resolution of complaints that
are made by, or on behalf of, residents of nursing facilities/personal
care homes;
2) provision of services to assist residents in protecting their
health, safety, welfare, and rights; residents are informed about
means of obtaining services; residents have regular and timely access
to the services provided through the Office of the State Long-Term
Care Ombudsman (the “Office”) and that the residents
and complainants receive timely responses from representatives of
the Office to complaints;
3) interests of the residents are represented before governmental
agencies and administrative, legal, and other remedies are sought
to protect the health, safety, welfare, and rights of the residents;
4) provision of information and assistance to residents who ask
about nursing home transitions/community living; coordinate with
community agencies to assist with community transitions.
The Ombudsman must also analyze, comment on, and monitor the development
and implementation of Federal, State, and local laws, regulations,
and other governmental policies and actions, that pertain to the
health, safety, welfare, and rights of the residents, with respect
to the adequacy of long-term care facilities and services in the
State; recommend any changes in such laws, regulations, policies,
and actions as the Office determines to be appropriate; report on
Ombudsman work to federal and state governmental entities; facilitate
public comment on the laws, regulations, policies, and actions;
and provide for certification and training of representatives of
the Office;
Additionally, the Ombudsman will promote the development of citizen
organizations, to participate in the program; and provide technical
support for the development of resident and family councils to protect
the well-being and rights of residents
The Ombudsman serves on the Division of Aging Services Leadership
Team, develops contract deliverables for the 12 Area Agencies on
Aging (AAA), monitors the LTCO component of the AAA contracts, develops
LTCO program standards, develops the statewide funding formula for
LTCO federal and state funds in conjunction with DAS fiscal administration
and directly supervises four State Office Staff.
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| Qualifications
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| Two years of experience
at the lower level or position equivalent OR Bachelors' degree in
a related field AND Two years of management of
subordinate supervisors in a human service delivery program OR
Masters' degree AND One year of management of subordinate
supervisors in a human service delivery program OR Related certification
AND One year of management of subordinate supervisors in a human
service delivery program |
| Preferred
Qualifications |
| Preference will be given to
candidates, who in addition to meeting the qualifications listed above,
possess the following: |
- Experience in the Long-Term
Care Ombudsman program
- Excellent written and oral communication skills
- Knowledge of the Aging Network and long-term care services
- Experience in planning, developing, delivering, or evaluating training/development
programs
- Experience testifying before the legislature
- Experience in providing consultation and technical assistance on
policy interpretation and clarification
- Strong proficiency in computer applications such as Microsoft Word,
Excel, PowerPoint, AIMS, Groupwise, ACCESS, etc |
| Benefits |
In addition to a competitive
salary from $52,172 up to $71,655,
we offer a generous benefits
package that includes a flexible schedule, training opportunities,
employee retirement plan, deferred compensation, 12 paid holidays,
vacation and sick leave, dental, vision, long term care, and life
insurance.
Note: Current state employees
are subject to the statewide salary plan administration practices.
This position is a pay grade 19 on the statewide salary plan. |
| Area
Information |
From a virtually uninhabited
railroad terminus in 1837 to a sprawling metropolis of over four
million people today, metro
Atlanta has the vibrancy of the world’s great
urban centers combined with the Southern charm of small town centers
such as Roswell and Decatur. Here you’ll find historic sites
from the Civil War through the Civil Rights era, as well as world-class
shopping, entertainment, and nightlife.
We're located across from Underground Atlanta. Affordable parking
is nearby as well as direct access to MARTA's
rail and bus system.
Come to Georgia’s capital city and experience first-hand
our historic charm and hospitality. |
| Applying
for this job |
| Please email your cover letter
and resume in Microsoft Word format to: stateoffice@dhrjobs.com
To ensure proper routing/handling of your credentials, copy/paste
or type the following title in the subject line of your email: Long-term
Ombudsman .
Candidates for these positions may be subject to employment
drug testing and criminal background check. |
| The Georgia Department of
Human Services provides services to ensure the health and welfare
of Georgians. As an employee of DHS, in the event of an identified
emergency you may be required, as a term and condition of employment,
to assist in meeting the emergency responsibilities of the department. |
| DHS
is an Equal Opportunity Employer
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| Founded on January 27, 1785, by the Georgia General Assembly; UGA is the first state-chartered university in America |
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